Case Study
About Your Business:
What’s your business called, and what do you do?
I'm Jane Reid, Head of Category at PlaceMakers Head Office. We’re New Zealand’s leading and largest supplier of timber products, building materials and hardware.
What was going on before we started working together?
We have been doing all of our FSC® chain of custody inhouse. However, this year our annual FSC audit period was approaching, and as our FSC Co-ordinator was on parental leave, we were needing expertise to help us over this period.
Working with Mus and Supreme Consulting:
What did we help you with?
Mus expertly led our FSC audit process – from reviewing our documentation, conducting internal audits, providing training, to explaining changes in the FSC certification and where we need to update our documentation. His knowledge is second to none in this area in New Zealand.
How did things change after we started working together?
Mus made this process really simple for us – his knowledge, experience and hands on approach meant we could leave him to do what needed to be done. He provided in-depth examples of where we could improve our systems and processes to better future-proof our FSC certification. Mus definitely took the stress out of this process for us!
Results and Impact:
What’s been the best outcome so far?
We passed our FSC audit with Mus’ guidance. He has also helped us with areas where we need to improve and left us with a short and long term improvement plan.
How has this helped your business?
We can continue to offer FSC certified timber from our 25 FSC sites nationally knowing that we have the processes and staff knowledge to maintain our certification into the future.
Why Recommend Supreme Consulting and Mus Badami?
What did you like most about working with us?
Mus has so much knowledge in this area which made it easy for us. He also dealt with a large number of people within our team, and the way he manages these interactions made it feel manageable at all levels.
Would you recommend us to others? Why?
100%! Mus’ knowledge is the best in New Zealand and his nature makes something that could be overwhelming seem very achievable. Definitely contact Mus if you need expertise in this area!
Summary
Can you summarise your experience working with Mus in one or two sentences?
Working with Mus was one of the best decisions we made, and I wouldn’t hesitate to work with him again.